15/05/2024 | Fulltime | | United Kingdom | CV-LibraryBe the main point of contact for technical support on issues with the system Liaise between local teams and developers utilising JIRA ticketing system to ensure timely resolution of bugs (developers are mix of internal and freelancers) Perform QA/testing of development actioned Administration of integration
Save for later11/04/2024 | Fulltime | | United Kingdom | CV-Library | €27,500 - €29,500 / Year Of email, Web Form, Live Chat, social media or from other departments. These are to be dealt with in a professional, courteous, and timely manner. Manage the Technical Support CRM requests ensuring that a 24-hour response is achieved. A 2-hour response is required on some high-profile requests. Resolve
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