07/05/2024 | Fulltime | | United Kingdom | CV-Library | €27,000 - €33,000 / Year Are received in the form of email, Web Form, Live Chat, social media or from other departments - Manage the Technical Support CRM requests ensuring that a 24-hour response is achieved. A 2-hour response is required on some high-profile requests - Resolve customer queries by gathering appropriate information
Save for later11/04/2024 | Fulltime | | United Kingdom | CV-Library | €27,500 - €29,500 / Year Customer queries by gathering appropriate information from the customer, then researching and resolving the issue. Recreate customer problems in-house and perform tests to ascertain the cause of the problem, resolving the issue then documenting the findings. Pro-actively maintaining knowledge and updating
Save for later03/04/2024 | Fulltime | | United Kingdom | CV-Library | €27,500 - €29,500 / Year Queries by gathering appropriate information from the customer, then researching and resolving the issue. Recreate customer problems in-house and perform tests to ascertain the cause of the problem, resolving the issue then documenting the findings. Pro-actively maintaining knowledge and updating
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